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I downloaded Box and log in but how do I get my 50gb?

I login and dowloaded box now I want to know howmto get my 50 gb

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I have once again been asked by our management team to route these upgrade requests through our technical support team to allow us better visibility and tracking of our promotions and incoming requests.

Please file that ticket here:

https://support.box.com/tickets/new

Thank you!

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Stefan,

I have upgraded your account to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
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Jaime,

I have upgraded your account to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
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Hi David,

 

I am having the same problem. I downloaded the android app on my phone but I didn't get the 50 gb. What did I do wrong?

Thanks for your help.

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David,

 

My name is Jorge and I'm from Brazil.

I've also download the Android App on my Motorola Defy, a long time ago, but my account wasn't updated.

 

Could you check this for me?

Thanks anyway.

 

Jorge

Jorge Albernaz
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Jorge,

I have upgraded your account to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
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Hi David,

I encounter the same problem as Jorge has, I'm using Android on HTC .

thanks in advance.

 

 

benny
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Hi, i received the android promotion of 50GB but i just see 5gb, could you check that? thanks, have a nice day.

Box User
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Juan, Benny, Natalie and Sara,

I have upgraded each of your accounts to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
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Hi David,

i've downloaded Box app for my android and logged in, but I didn´t get the  Box 50 GB Promotion.

Still have 5GB. What went wrong?

Could you check this for me?

Thanks anyway.

Simone

Simone Fantini
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Hi David, I have problem.I've  downloaded Box app for my phone (Sony Ericsson Xperia x8), but I didn't get the 50 GB Promotion. What can i do ?

Box User
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Thats right... I registered for box.com via my android htc and my allocation is only 5GB.

Do we need to apply for the 50GB? or is it Automatic? By when, do you know?

Box User
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Hello Box.Net Customer Service - I got a new Samsung Galaxy S3 but cannot activate 50G for my account. Can you please help me with this? Thanks so much.

jonathon
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I have also downloaded Box on both, Android and Windows Phone and I do not have the 50GB. Can you help me with this? Thank you.

Harshil Pala