Question

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F7e697ba3c64c26fd021baf185a7329b?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I downloaded Box and log in but how do I get my 50gb?

I login and dowloaded box now I want to know howmto get my 50 gb

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238 answers

Accepted answer
-1
Box-support_twitter

I have once again been asked by our management team to route these upgrade requests through our technical support team to allow us better visibility and tracking of our promotions and incoming requests.

Please file that ticket here:

https://support.box.com/tickets/new

Thank you!

Box Support
0
Box-support_twitter

Stefan,

I have upgraded your account to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
0
Box-support_twitter

Jaime,

I have upgraded your account to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
0
6095ecc3398391940714570ab86fb195?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Hi David,

 

I am having the same problem. I downloaded the android app on my phone but I didn't get the 50 gb. What did I do wrong?

Thanks for your help.

Box User
0
98b96433a41e2965c400d3021446ef42?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

David,

 

My name is Jorge and I'm from Brazil.

I've also download the Android App on my Motorola Defy, a long time ago, but my account wasn't updated.

 

Could you check this for me?

Thanks anyway.

 

Jorge

Jorge Albernaz
0
Box-support_twitter

Jorge,

I have upgraded your account to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
0
B641591d821ac9165c51b82d2a43a068?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Hi David,

I encounter the same problem as Jorge has, I'm using Android on HTC .

thanks in advance.

 

 

benny
0
D537d183d47db4824b4b71961a3fef31?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Hi, i received the android promotion of 50GB but i just see 5gb, could you check that? thanks, have a nice day.

Box User
0
Box-support_twitter

Juan, Benny, Natalie and Sara,

I have upgraded each of your accounts to 50GB.

Please let me know if there is anything else that I can do to help and thanks for using Box!

-David

Box Support
0
E4604d1434fdab3c0d1d1af0215d9804?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Hi David,

i've downloaded Box app for my android and logged in, but I didn´t get the  Box 50 GB Promotion.

Still have 5GB. What went wrong?

Could you check this for me?

Thanks anyway.

Simone

Simone Fantini
0
Fb61dcdd604f5d37edaf0b20a83c30ff?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Hi David, I have problem.I've  downloaded Box app for my phone (Sony Ericsson Xperia x8), but I didn't get the 50 GB Promotion. What can i do ?

Box User
0
5f940286beb836842902b5232211be63?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Thats right... I registered for box.com via my android htc and my allocation is only 5GB.

Do we need to apply for the 50GB? or is it Automatic? By when, do you know?

Box User
0
F01c7886d0ab0ff1806da11785a701c6?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Hello Box.Net Customer Service - I got a new Samsung Galaxy S3 but cannot activate 50G for my account. Can you please help me with this? Thanks so much.

jonathon