Question

17 Followers
16
386d9a18ee8356723feeebb404c399b8?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Raise file size limits

I was very excited when I received a 50GB free on Box with my Nexus 4, but a file size limit of 250 MB really limits its usefulness.  On a Phandroid thread everyone agrees.  It would be nice if you could bump the limit to 1GB or more so we could store video and large photos.  Thanks.

Box User

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23 answers

1
Avatar-1390177759

I have a legacy 1GB filesize limit account but that's not enough as well. I am using Box's 50GB promotion and backing up my phone. However, ROM backups are 1GB+ in size so am using Google Drive instead for the backups. Box should learn from other services with higher limits (Google: 10GB, Copy: 5GB, Skydrive: 2GB, Dropbox: No limit) before they go the way of SugarSync and like.

Hameed Chughtai
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51558424077599d6a546e9205522bd11?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I agree. I am on the Business plan and I would really like to see a file size limit greater than 2GB.

Gregory Castañeda
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Dcf51b6cea22acf2e4e4b665d9419f59?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Pues yo creo que esta bien para una cuenta personal...  ten en cuenta que antes eran 100mb

y si quieres mas puedes pagar 15$ mensuales, ademas de disfrutar de muchas otras mejoras

Elf.
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72e946b78d0f89f27736e9aad2f366fc?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I recently started using Box and I have spent hours waiting for my pictures to sync. After all that, I now find out that my videos are not backed up because they are bigger than 250MB. Very disappointing. Going from 100MG to 250MG is not enough to keep me as a customer. Unless you can bump up this limit (at least while using the desktop application), I will close my account.

Box User
0
7c2a95c5c81bf14053d7fdd1ed2ab401?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I agree as well.
The 50GB account is awesome, but the filesize limit makes Dropbox and SugarSync much more useful.

As excited as I was to get a 50gb account, I guess I will be sticking with Dropbox and SugarSync primarily, using Box only for limited items and probably phasing it out due to these restrictions.

If I can't store my entire ebook collection (with a couple videos) in the same place, then it's too awkward to be a long-term solution. As it is now, I have 98% of my ebooks on Box, with the videos stored in my FREE dropbox account (which has NO such filesize restrictions).

Can I give back 25gb of space in exchange for 1gb filesize??? I would do that in a heartbeat.

The really sad thing for Box.com is that if I ever do upgrade one of these services to a paid service, it won't be Box due to the bad taste this has left in my mouth. I will go with the services that have been easy to use for free - which again are Dropbox and SugarSync.

Box User
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25028625a2830857099e98bb07048f46?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I agree completely, we're  a small start-up and are currently considering Box and Dropbox for a business plan.

Because we all work remotely from home it's sometimes desirable to transfer/share large files like database backups between us, and these can be very large (e.g. a recent one was 13GB). In all other ways Box looks more friendly but the file size limit (especially on the business plan) is a potential deal breaker for us!

I'm not really sure why there should be any limit apart from helping conserve bandwidth I guess?

Box User
0
Fdbdcac79b4fa9ab4f8507a203190483?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I was wondering why they give us a 50GB size with only 250 mb upload, and that's the catch! You CHEAT!

Box User
0
A218c3fff5d6966331fed65d15f091b7?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Count me in as another disappointed free account user.  Was also planning to use Box in place of a FTP service, but Dropbox offers more for less money and there was no file size limitations.  Box, this will be your black eye.  

Jefford Englander
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12c41dd119818388b37e73cba46e54d7?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Larger file limit would make phone backups easier, even if  [number of files per fixed time]  rules were used, it would make important backups possible.

Box User
0
68ac2d71f9d32025ae02ee0674638d99?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Cant' you guys see their minion David D. is not even smelling you all? The capitalist company doesn't even care unless you PAY.

Box User
0
B6e04c7f28775ed798357f5f6d531d98?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

The file size limit is very disappointing. A GB would be much more helpful for those of us that have the nexus 4 based account. Whether for work or play, 250 just doesn't cut it.

philip bazel
0
Fec2c6c0f8a3ab55fab9c46ffafa9c6d?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

The free dropbox account with samsung phones had 50GB and no file size limits. but box.net... 250MB limit? -- Sad.

Derek Cordeiro
0
Dcf51b6cea22acf2e4e4b665d9419f59?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Los Gb de Dropbox no son para siempre. Una vez cumplido el tiempo establecido, adiós GB extras

Google traductor:

The Dropbox Gb are not forever. Having completed the set time, goodbye extra GB

Elf.
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Bab9a9cbdd8a7657b08a1ab47eb2b729?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Hey Box, with this file size limit, you're just deterring users away from you. Give your users some more incentives to try out your features in Box! Gaining their valuable attention should be your top priority in this cut throat syncing business!!

Box User
0
759a99af179a93c8ceb09c8507927ec2?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Yes, absolutely, it is like having something and not having that same thing at the same instance.
This way you are just causing a problem for customers, and creating a compulsion for paid accounts.
Please delimit the file size or make it at least 1GB.
You will surely have our patronage.

Tasmeer Khawaja
0
D1d4b5deeacdd15a05925f4935b9c7b1?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I'll stick with Dropbox for now; especially after hearing that Dropbox will likely have a very persuasive answer to Box's "50GB" promo.

Box User
0
346fc63369a609530ffc3e24e4543eb4?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Box likely has valid reasons for limiting file sizes to 250 MB and we can either live with it, purchase a plan or go elsewhere.

What I find unforgiving is that Box "silently fails" if you try to import more than 250 MB - the user interface says the file is imported and synchronized. If you then go on the road with the intent of finding out that your presentation was never uploaded, this can kill your reputation.

PLEASE add an icon indicating that the file cannot be uploaded.

Even if I have the premium plan and can upload up to 2GB, I still want to know if the file cannot be uploaded.

David Hodnett
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Bf3fa0a7de8493522c07c9535e4455f6?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

Same here, I was excited about the extra storage but got turned off by the limit. All I needed for this is to be able to upload video and share with my families. But it won't let me upload any of my slide shows. Sad.

Box User
0
9181084f75a19ac7e842423b40db73a8?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I was so excited about the 50GB free lifetime storage that I didn't notice the limitation. After failing to migrate half my files from Google Drive and pulling my hair out trying to figure out what was wrong, I'm now moving back to Google Drive. Such a shame that the service is tainted by such an arbitrary (and low) limit.

Box User
0
3e9b49ca5b242f46fce541aca609a90b?default=https%3a%2f%2fassets.zendesk.com%2fimages%2fframe_user

I’ve been using Dropbox for years, and decided to try to begin to use the 50GB Box acct. Immediately ran into the sharing file site limit, which makes it useless.

Nicolas Martin