Important information for users with domain based whitelists

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At Box, we’re continuously taking steps to enhance security, and will be making an important change to our file download domain that affects organizations using domain-based whitelists. 

On Friday, March 30, 2012, we will begin using a separate domain for file downloads and will move from dl.box.com to boxcloud.com. 

The change will only impact organizations using domain-based whitelists, and will be unnoticeable in most accounts. '

If you use domain-based whitelists: Please update your whitelist to allow boxcloud.com and all potential subdomains (*.boxcloud.com) by close of business, Thursday, March 29, 2012, to ensure Box service remains uninterrupted for your users. During this time, please continue to allow dl.box.com. 

Once you’ve added boxcloud.com and we make the domain switch, the Box Web application, Box Sync, Box mobile apps and any API calls should all work as normal. If you experience any issues or have any questions, please contact  your Box Technical Support rep. 

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