What's the maximum file size I can upload?

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The maximum file size limit for uploads to Box will vary depending on which account type you are subscribed to. The limits for all account types are: 

  • Free personal: 250MB
  • Starter: 2GB
  • Business/Enterprise: 5GB

For more details, please refer to our pricing comparison page

 

To confirm the file size for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choose Account Settings > Account. Your Max file size is listed under Account Information.

 

It's important to note that shared folders enforce the file size limit that applies to the Folder Owner's plan, whether or not any of the collaborators within the folder have a higher limit.

For example: a paid account user with upload limit of 2GB is uploading files to a shared folder owned by a free user. They will be limited to uploads that are no larger than 250MB since the folder is owner by a free user.

Also see: How Does Box Measure Bandwidth Usage?

Browser-specific upload limits

Please note that Internet Explorer applies file-size upload and download limits that supersede Box account-level upload limits. Users accessing Box through Internet Explorer versions 6, 7, and 8 can upload files up to 2GB in size. Users on Internet Explorer versions 9, 10, and 11 can upload files up to 4GB in size. For more information, please refer to Microsoft's official documentation.

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