When I try to log in, it states that I have an outstanding balance. What does this mean?



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This means that your payment method was likely previously declined by our system. In order to rectify this, please update your payment information using a valid credit card. In order to update your payment information, please visit http://www.box.com/update while logged into your account. Please note that your full outstanding balance will be billed to your newly-submitted credit card.

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