If you are experiencing problems with Box's user interface, it could be a browser issue.
Please try the following troubleshooting steps if you are experiencing a browser related issue:
- Verifying if your browser is supported by Box. Updating your browser to the latest version.
- Clearing your browser's cache.
- Using Box with an alternate browser, computer or network
- Temporarily disabling any internet security/firewall programs to test whether they conflict
with Box. (You may need clearance/assistance from your organization’s IT department/
- Updating Adobe Flash.
- Updating Java.
- Disabling any plugins/extension on your browser.