Box for Higher Education - FAQ



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How do I track versions of files?

 You can track the versions of documents in Box natively, so there is no need to ‘save as’ and create tons of different versions of the same file. As you create new versions, Box will append a version number to the file automatically, and you can roll back to a previous version if you make any mistakes. This also enables you to make sure you are working on the latest version of a file.


How should I name files?

 Use descriptive names rather than numbers or symbols to improve discoverability.  For example, “John Smith Deposition” is a better file name than “Deposition #12.” Including the client’s name in the file title makes it easier for you to find the file using Box’s robust search engine.


Can I access this content when I am traveling?

 Absolutely. Install Box Mobile for your preferred device, or navigate to If you anticipate working offline for an extended period of time you can favorite a folder for offline access in the Box Mobile app that allows you to store a local copy of the content on your mobile device. When combined with a strategy for Box Sync, you can ensure that you always have access to your content while on the road.


What forms of advanced search does Box support?

 The Box search field supports the following:

  • ["phrase search"] – finds the exact phrase
  • [word word] -- finds files that contain both these words, in any order.
  • [full OR text] -- finds files that contain either of these two (or more) words
  • [this -that] -- finds files with "this" but not "that"
  • [air*] -- finds "air", "airplane", "airplanes," etc.


Next:  GAPS- What Are We Missing?

Previous:  Empowering Your Higher Education Team And Common Roadblocks


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