Sales teams need to focus on closing deals, delighting customers, and building relationships – not being content managers. As an administrator of the system, make sure you clearly communicate the benefits that come with using Box and reinforce this with sales leadership.
The critical success factor for using Box with a sales team is making a commitment to the new process. As you launch and communicate the new process with your team, draft a written project charter and line up an executive sponsor such as the head of sales to ensure success.
When you are ready to start using Box with your executive team, provide ample training and support and communicate the new expectations.
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