Box Sync 4.0: Product Overview


Get Training

The development team at Box has completely rebuilt Box Sync from the ground up. The new application, Box Sync 4.0, is now publicly available.

Box Sync 4.0 has a new, efficient, sync algorithm that is built to scale, providing users with better performance and more reliability. Key features such as subfolder sync, reduced CPU usage, and root-level file syncing are briefly explained below.


New Sync Features

  • Subfolder sync – Selectively sync any folder or subfolder on Box. See How do I Sync Subfolders in Sync 4? for more information.
  • Upload on save – Upload files directly to Box when you save them, rather than when you close each document, thus speeding up collaboration.
  • Root level file syncing – Drag files into your local Box Sync folder and sync them to the "All Files and Folders" root folder on the Box website.
  • Copy or email Box links – Share quickly with a simple right-click from your desktop files or folders.
  • Lock and unlock – Lock and unlock files directly from your local Box Sync folder. See How Do I Lock Files While I'm Editing Them? for more information. 

Improved Performance and Reliability

  • New, efficient sync algorithm – Uses less memory and consumes less CPU power.
  • Scalability – Syncs much more content than before. You can now sync 100,000 files.
  • Notification when files can’t be synced – Provides detailed user notifications if a file cannot be synced. The interface lists the file, a description of the issue, and a link to a support article along with potential remedies.
  • Special characters in file names – Supports most special characters in file names.
  • Long file paths – Supports file paths longer than the normal 256-character limit on Windows.
  • Send logs directly to Box support – Uploads your logs directly from the Sync interface to the Box support team if you run into an issue.

Enterprise Deployment Enhancements

  • Silent automatic updates – Seamless, automatic updates ensure that you are always running the latest version of Box Sync. Updates occur in the background and users are automatically updated to the next release.
  • Enterprise deployable installer – Enterprises can install Box Sync using MSI on Windows and DMG on Macs


Was this article helpful?
51 out of 102 found this helpful