Box Support is Different - As in Better



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Every day, we aim to shatter expectations for enterprise software support. To that end, we do things a little differently.

For starters, we don't push you through a maze of voicemail options, only to read you pre-baked scripts in a rage-inducing monotone. Instead, our team is committed to a human and personal approach that ensures you get exactly the help you need, exactly when you need it.

This doesn't happen by magic. Or accident. Our group is a tight-knit, nimble unit that gets a kick out of helping people. We work in lockstep to resolve your challenges quickly, completely, and without excuses.

We're based all over the world; from our headquarters in California to Austin, TX, London and even Japan!. We're in the same office as our executive, product and engineering people. So the information at our fingertips is ridiculously current and effective.

And we hire the best. Period.

It may sound cheesy, but it's true. Our team speaks 16 languages. We collectively hold degrees in chemistry, economics, genetics and art, among others. We understand the diversity of people, having lived in places as far apart as California, Wisconsin, New York, Japan and France. TV and movie buffs. Golf nuts. Scuba divers. Parents. Pet owners. Marathon runners. Rock climbers. Musicians. And a couple of salad enthusiasts. We're diverse in every way but one:

We're all dedicated to making sure you're nothing less than absolutely delighted with Box.


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