July - October, 2014 EOL Notice

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 We're working constantly to improve the user experience on Box, and sometimes that means removing complex or rarely used functionality to make room for an even better product. Full details on several such features that will be removed from the Box product throughout this quarter are available below
 
WebDocs
  • We are continuing the phased EOL of WebDocs (previously, users could no longer create new WebDocs when Box Notes was added to their account; existing WebDocs are still editable).
  • Notice in editor: In mid-August, we will begin displaying an end of life notice at the top of the WebDocs editor. All WebDocs users will seen an in-app notice linking to this support page for more info.
  • WebDocs converted to read-only HTML: In early January 2015, we will convert all WebDocs to HTML files. These files will be read-only and will appear in preview when clicked. Existing WebDocs documents will be renamed from "name.webdoc" to "name.webdoc.html". Previously inserted images will no longer appear in the converted HTML documents. The converted HTML documents will be downloadable and can be edited in desktop text editors.
  • We suggest Box Notes as the new way to create documents on Box. In our previous April 2014 EOL Notice, we provided some additional information about using Box Notes as a replacement for WebDocs.
 
Box mobile apps
  • On October 31, 2014, we will be ending support several older versions of our mobile applications, including: 
    • All versions of Box for iPhone and iPad before v3.x (users can upgrade to the latest version of the app), including:
      • Box for MDM iPhone and iPad (users can upgrade to the latest version of the app)
      • Box for MobileIron iPhone and iPad (users can upgrade to the latest version of the app)
      • Box for Good Technology iPhone and iPad (users can upgrade to the latest version of the app)
      • Box for SECTOR iPhone and iPad (users can leverage m.box.com instead of the native app)
      • Box for Aruba iPhone and iPad before v3.x (users can leverage m.box.com instead of the native app)
    • Box for BlackBerry 10 before v1.2.1.x (users can upgrade to the latest version of the app)
    • Box for BlackBerry Playbook (users can leverage m.box.com instead of the native app)
    • Box for TouchPad (users can leverage m.box.com instead of the native app)
  • When we EOL the apps, users will be logged out and will not be able to log back in until they upgrade to the latest version. 
 
Box Sync
  • On October 31, 2014, we will no longer support Box Sync 4.x on Windows XP and Mac OS X 10.7 and earlier
    • Users that haven't upgraded their operating systems will be logged out of their desktop client and will see an error message. They will not be able to log in until they upgrade their OS. 
  • On June 30, 2015, we will no longer support all versions of Box Sync 3.x
    • In advance of the EOL, we will push an in-app reminder to all users (that have not selected "don't show me these messages again"). On June 30, users that haven't upgraded to the latest version of Box Sync will be logged out of their desktop client and will see an error message. They will not be able to log in until they upgrade. 
 
Box Edit
  • On October 31, 2014, we will no longer support Box Edit on Windows XP and Mac OS X 10.7 and earlier
  • Users that haven't upgraded their operating systems will receive an in-app message warning when they attempt to edit a document, letting them know they will not be able to use Box Edit until they've upgraded
 
Box for Office 2007
  • On January 31, 2015, we will no longer support the Box for Office integration on Office 2007 or any previous Box for Office / Box for Outlook integrations
  • Before that time, all users, including those using Office 2010 or 2013, must upgrade to the newest version of the Box for Office integration, as the old version will no longer be supported
  • Moving forward, users should leverage the all-new Box for Office integration that supports Office 2010 and Office 365 desktop applications, which includes the Office 2013 suite.
  • Admins can follow these steps to install the MSI:
    1. Ensure that prerequisites are installed separately prior to running the MSI:
    1. If all these requirements have been met, download the Box for Office MSI and deploy it in your environment

 

Box for Office Uninstallation Scripts (System Administrator Focus)

Box provides two different scripts for system administrators to remove Box for Office installations:
  1. Open the Group Policy Management Console.
  2. Expand Forest, Domains, and the domain. Right-click Group Policy Objects, and then click New.
  3. In the New GPO dialog, in the Script Name field, type Box for Office Uninstallation. Click OK.
  4. Right-click Box for Office Uninstallation under Group Policy Objects, and then click Edit.
  5. In the Group Policy Management Editor window, expand Computer Configuration > Policies > Windows Settings, and click Scripts (Startup/Shutdown).
  6. In the right pane, right-click Startup, and then click Properties.
  7. In the Startup Properties window, click Show Files...
  8. Download the uninstallation script, and save it to the folder that Show Files... opened. The script requires administrator privileges.
    To remove both new and old versions of Box for Office:
    https://app.box.com/s/9053q4mml05f43y7dwmd.
    To remove only old versions of Box for Office:
    https://app.box.com/s/4nxq3b94rd6beaag769p.
  9. Close Windows Explorer, and return to the Startup Properties window. Click Add...
  10. In the Add a Script dialog, in Script Name, click Browse..., and select the script you saved in the previous step. Click OK.
  11. In the Startup Properties window, click Apply, and then OK. Close the Group Policy Management Editor window.
  12. In the Group Policy Management Console, link the GPO to the domain or any organizational unit. 

If you do not upgrade to the newest version of the Box for Office integration before February 1, 2015, users will see the following error messages when attempting to perform the following actions: 

  • Logging in: Box for Office is not available to your account...


  • Logging in: An unexpected error has occurred...
  • Opening a file: You don't have permission to download this file...


  • Sharing a file: You do not have permission to share this file...


  • Saving Attachments, Sharing from Box, or Upload and Share: An error occurred...
  • Saving a file
    In this case, you may not see an error message, but you will not be able to save the file.
 
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