As of June 30, 2015, customers will no longer be able to purchase or use Box through Deutsche Telekom. To ensure your service is not interrupted, please follow these instructions:
Customers wishing to continue utilizing Box will need to re-purchase directly with Box. To begin this process and keep your account activated, please contact firstname.lastname@example.org or call our support line at 650.329.1210 x 3. A Billing agent will then assist you in setting up your new billing information. Please be sure to have your credit card information ready to share with an agent.
On June 30, 2015, all customers who have not transitioned their account to Box directly will be deactivated. To reactivate your account, please email or call our support line.
If you have any further questions, feel free to open a support ticket by email email@example.com.