Preferences and billing
How-To Guides for Account Information
- Choosing a Default Application to Open a File
- Configuring Email for Box Notifications
- How To Disable Plugins/Add-Ons/Extensions In Multiple Browsers
- Multi-Factor Authentication Set Up for Your Account
- Manage Account Settings
- Enrolling in 2FA for External Collaboration
How-to Guides for Billing
- How to View Billing Information
- Box, Inc. W-9 Form
- Canceling Your Box Account
- Reactivating Your Box Account
- Downgrading Your Box Account
- Updating your Credit Card Information
Troubleshooting Account Information
- Users with @googlemail.com Email Domains Experiencing Issues
- Testing Your Network Connection
- My Version of Java or Flash is Outdated
- Why Do I See "Error On Page" In Internet Explorer?
- Collecting a SAML Trace to Troubleshoot SSO Issues
- Invalid Login Credentials Error on SSO Login