Extremely Slow Syncing - Box Drive

Answered
Follow
New post
TH

I am noticing very slow syncing between devices.  File shows that it is uploaded on Box website right away, but it takes 30 minutes atleast to show up on multiple devices in Box Drive.  I am testing small files 8kb, same issue

1

Comments

5 comments

Date Votes
  • Frank

    Painfully slow! Gotten worse over the last few days!

    1
    Comment actions Permalink
  • 道見 茂

    We have same problem for the past week. After creating/updating files, it often takes a couple of hours to show up on other devices(PC's). It's impossible to work together in our business team.  

    1
    Comment actions Permalink
  • France

    Hi Everyone,

    Welcome to the Box Community, I'm happy to help!

    To confirm, have you tried to connect your devices to a different wifi/network to see if that makes any difference with Box Drive's performance?

    Also, can you make sure that you have the latest version of Box Drive on your computer?

    Let me know how it goes and if you have questions.

    Regards, 

    0
    Comment actions Permalink
  • TH

    Yes, I tried it on a different network.  The issue is also happening with different users with multiple devices on different networks.

    I am also noticing that even after a day, Box drive has not synced with was on the Box website.   This is more than a small delay

    Everyone is running Box Drive Version 2.30.87

    0
    Comment actions Permalink
  • Roland Feichter

    Hy there,

    I have fthsi troubles with the lagging too.

     

    It is syncing, but when I creat a new folder ... it takes a couple of seconds ... 

    0
    Comment actions Permalink

Please sign in to leave a comment.