Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • jcleblanc

    Hi there,

    Can you take a look at the logs / responses from those requests and let me know if there were any errors produced? There could be a large number of reasons why a rename wasn't successful, such as hitting rate limits from too many requests at once, not having permission to edit the file (view only), etc.

    - Jon

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