How do I access folders created by someone who is no longer in the company?

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2 comments

  • France

    Hi Kate, 

    Welcome to the Box Community!

    If the owner of the link you are trying to access in Box has left the company, there is a possibility that his account has been deactivated/ deleted thus his contents are no longer accessible.

    I would suggest reaching out to your admin and let them know of your situation. If his contents were deleted with his account, your admin would have to submit a request to Box product support to see if the account and his contents are still recoverable.

    Best,

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  • DAVID KAHAN

    Hi

    I have same issue as Kate.

    How do I find out who is "my admin" to contact ?

     

    many thanks

     

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