Error: Grant credentials are invalid

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Rathin Mandal

Hi,

I have created a Client Grant type application in our company Box application.

When trying to connect to it, I am getting following error:

curl -L -X POST "https://<companyboxurl>/oauth2/token"
-H "Content-Type: application/x-www-form-urlencoded"
--data-urlencode "client_id=<client_id>"
--data-urlencode "client_secret=<client_secret>"
--data-urlencode "grant_type=client_credentials"
--data-urlencode "box_subject_type=enterprise"
--data-urlencode "box_subject_id=<enterprise_id>"

On trying this, I am getting the below error:

{"error":"invalid_grant","error_description":"Grant credentials are invalid"}

Can you please let me know, what I might be missing.

 

 

 

 

2

Comments

49 comments

Date Votes
  • John Herr

    Hi @Kourtney.

    Is this affecting either:

    `client_id=fgs8kfh71vaazeig5xljynv38lerw5ne`

    or

    `'client_id=g2kcz37610kbrrmko3vimror8btmuzb3`

    ?

    Thanks,
    John

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  • Kevin Mariono

    Hi @Kourtney

    I am wondering if this issue still occurs? My client id is `ov1k33vnmurq7uae7azyq0c4ctxczvvv` and app access is `App Access only`. I tried to access it at 11:59:50 AM NZST (GMT+13). Could you please have a look?

    Many thanks,
    Kevin

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  • Kaustav Kundu

    Hi Kourtney,

    I am getting the same error --> {"error":"invalid_grant","error_description":"Grant credentials are invalid"}

    My client id is ni8daktl7chhwxlt0zovndcefq4e7brc

    App Access Level is set to App Access Only.

    Can you please look into this?

    Thanks,

    Kaustav

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  • Box User
    • Edited

    Same issue :(

     

    For the record, the client ID of my application is - y8mb0api5yuxigwwnqsqsr3ex3at5tdm

    I am using App only access.

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  • RADOSLAW KNAPIK
    • Edited

    Hi,

    I have the same issuse:

    {"error":"invalid_grant","error_description":"Grant credentials are invalid"}

    I am using App only access.
    "client_id=3n7ds3b7tydcwkyze5fmyp4o3r9dbtub"

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  • Ronnie Schwartz

    I am having the exact same issue.  Was anyone here able to get this working?!

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  • Abraham Tom

    I too have the same issue:
    Seems like you have a "magical" backend fix 


    {"error":"invalid_grant","error_description":"Grant credentials are invalid"}

    I am using App only access.
    "client_id=upits45b4z5g8oq5tr9fu9xi6096pk7q"

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  • Dang Phuong Nam

    Hi Kourtney,

    I have a same trouble.

    Detail error: Grant credentials are invalid

    Client id: s5r9c4y84iomj2l04n2df36je0j3bmy2

    Access level: enterprise access

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  • Jack Zarris

    Hi Kourtney,

    I'm sure being the point person for this issue isn't what you intended many months ago. That being said :)

    Detail error: Grant credentials are invalid

    Client id: bzst0okcd5ccvrfqpkb9p2qvcfh5otc3

    Access level: enterprise access

    I'm integrating with a partner and oauth is failing.

     

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  • Erin Blake

    Hi Kourtney,

    Is this bug still impacting authentication? I'm seeing the same issue with my application authentication

    Client id: y0o81lb26d0zpagq2gnmrwwzukx8px6d

    Access level: App Access Only

     

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  • Jon Gautsch

    Hi Kourtney,

     

    I seem to be facing the same issue.

    Client id: cunkexzb80zuhtpo674t2rkzq0tehca8

    Access level: App Access Only

     

    Thanks!

     

     

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  • Print Partner
    • Edited

    Hi, I am getting this issue {"error":"invalid_client","error_description":"The client credentials are invalid"}, after passing the correct credentials

    Could you please take a look? My client ID is s0nzkvxf3u2h08a0f0rry9j8q7h5bdx1. I don't remember which app type I chose when I set it up, but I think that it was a Custom app with OAuth 2.0

    I have a paid account and not getting a reply for over a month is unacceptable.

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  • Nihal Limbani
    • Edited

    Hi Kourtney,

    Can you please look into this matter? Having the same issue.

    1)

    Auth Method: OAuth 2.0 with Client Credentials Grant (Server Authentication)

    Client_ID: jte2rx61pddiq337dwk61kpbvulybrh7

    App Access Level: App Access Only

    2)

    Auth Method: OAuth 2.0 with JSON Web Tokens (Server Authentication)

    Client_ID: sdc5l30s0gmcgdje1wz6c794bzkbvgdb

    App Access Level: App + Enterprise Access

    3)

    Auth Method: OAuth 2.0 (User or Client Authentication)

    Client_ID: ojvskf3qzuzitlhmyxbz1ff3zkhi3c2w

     

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  • Nicolas Reichert

    Hey Kourtney, I'm facing same issue! 

     

    Client id: cm6x78mf9dibv7nmqykq9y3lsqoal31o

    App Access Level: App Access Only

     

    Thanks! 

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  • Rottela Suman

    Hi,

    I created app and make client credentials authentication. I am not able to download access the files and folders in admin user account.

    and i have one more issue. i shared the folders in app to user as editor he is not able download the files when he trying create access token.

    i added him as a collaborator in app i am using this for getting access token.

    curl -L -X POST "https://<companyboxurl>/oauth2/token"
    -H "Content-Type: application/x-www-form-urlencoded"
    --data-urlencode "client_id=<client_id>"
    --data-urlencode "client_secret=<client_secret>"
    --data-urlencode "grant_type=client_credentials"

    and i am getting this error

    {"error":"invalid_grant","error_description":"Grant credentials are invalid"}

    can u resolve issue ASAP.

    Thanks.
    --data-urlencode "box_subject_type=user"
    --data-urlencode "box_subject_id=<user id>"

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  • Narendra Wavhal

    Hi Kourtney, 

    I am also facing this error. I have set my app to App + Enterprise. My client id is

    g9tnzhjj7pfcspk1tmostf65jw2hu9l4
     
    Thank you in advance
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  • Patryk

    I have the same issue.

    chae5tbuin233vb6x1831tohxijxzlfl

     

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  • Solve-X

    Hi Kourtney,

    Happy New Year!

    Seems like I have the same issue.

    ClientId: g6pnmu4us74v9sk7b3ttl5v07yodyzf6

    Also, how do I select both app + enterprise access level?


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  • Cody Antunez
    • Edited

    This just happened to me as well. Is there a fix that customers can do themselves?

     

    Answer to my problem: https://support.box.com/hc/en-us/community/posts/4407192479379/comments/4407333428243

     

    TLDR; i was trying to use my own userID with app only which causes error. I needed to either use a service account OR an app user (which I did not have permission to add). The documentation should be edited to reflect "user=" does not just mean YOUR user id, but specifically a service account or app user id (if you selected App access only).

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