This shared file or folder link has been removed or is unavailable to you.

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    I have the same problem


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  • France

    Hi Doug and Luisa, 

    Welcome to the Box Community!

    This message usually comes up when you try to access a link of a deleted file/ folder or when you do not have the permission to access it any longer.

    If the file was deleted and you own it, you may restore it from your Box Trash and use the filter "Item I own" to see contents you own deleted by others. If its not in your Trash, chances are the file is owned by someone else thus you will need to reach out to the person who owns it to restore your access to the contents.

    If you need further assistance, you may reach out to our product support by clicking on the “Contact Support” link just above this page as this may require some specific account information to resolve.

    Hope this information helps!


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