Not sure why I'm getting an error when trying to restore an accidental folder deletion but here we are...
I dropped an item on my keyboard and it deleted my company's entire delivery folder for a project. It's in my stupid trash can on box.com but every time I try to restore it, I receive the following error:
"We could not perform this action because the designated folder is locked by another operation"
This is really frustrating, especially since I tried to contact box and their chat is offline at 4PM on a Friday. This is time sensitive and that error sentence means absolutely nothing. Might as well put an error code. There is zero explanation for this.
Has anyone else come across this issue? I'm at the end of my rope with box. I'm about to recommend we move to a different cloud service. Way too many issues and not enough support.
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