Request to run a script that recount all of the files in my account
Request to run a script that recount all of the files in my account
I REQUEST you to RUN A SCRIPT that RECOUNT all of the files in my account
, because of seeming that Storage Usage is INCORRECT.
System says 'Storage Used 8.3 GB of 10.0 GB'.
But , Storage Used is less than 1.0 GB in my survey.
Deleteing the file on Box.com DOES NOT APPLY to Storage Usage , I guess.
I checked the following article - 'Storage Usage Or File Count In My Account Is Incorrect' .
Please check my Storage Usage and detail.
Thank you.
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Hi there,
Welcome to the Box Community!
The next step will require you to contact Box Support to help you directly and reset your storage count.
I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details and updates.
Thanks for your patience!
Best,
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