Welcome to the new Box Support website. Check out all the details here on what’s changed.

Comments

3 comments

  • Official comment
    Kourtney

    Hey Harini, 

    I checked with our engineering team and they let me know this looks like a bug on our end. Thanks for bringing this to our attention! I will be opening a ticket with them to ensure this can get prioritized to fix as soon as possible.

    Best,

    Kourtney

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  • Harini P

    Hello Kourtney,

    Thanks for the update
    I would like to know where can I track this ticket

    Thanks,
    Harini

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  • Kourtney

    Hello Harini, 

    There unfortunately isn't a way for you to follow this bug externally. I will watch the ticket and post back here when I see a status change! 

    Best,

    Kourtney, Box Developer Advocate

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