Box Relay Question
I created a simple relay that kicks off an approval if a file is saved in a folder (Unapproved folder) and the moves the file to an approved folder upon approval. I dragged 4 files into the unapproved folder and it appears that they are processed sequentially, only after 1 file is approved does the next file start the relay workflow. I had 4 in the unapproved folder got 1 email, approved it and and now 3 files in my unapproved folder, and I then got the 2nd approval email etc....
Similarly if I look at the status in the tracking of the work flow I only see 1 file in process however I need to have all 3 files being sent for approval simultaneously for this to be actually useful. Has anyone encountered this and did I miss a setting to have it 'trigger' multiple files at the same time?
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Hi Amy,
Welcome to the Box Community!This would be something our Support team would like to investigate with you and may require specific account information.It seems you already have an open ticket for this issue with our support team, please continue working with them and check your email for updates.Thanks for your patience and please comeback and let us know how it goes.Best,
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