Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • France

    Hi Sushmitha, 

    Welcome to the Box Community!

    This message usually comes up if the Shared link has been disable or the file associated with it has been deleted

    Have you tried contacting the owner of this link? It would be best to contact the owner of this link to check if the link is still active or if they've made changes.

    Best,

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