unable to reclaim storage after deleting files

Answered

Follow

New post

Box User

• September 18, 2023 01:09

I had read some messages in the forum and learnt that box support can run a script for users about this problem. Please help to fix the issue for me, thank you.

0

• 

  Rona

  • September 18, 2023 19:43

  Hi there, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.