Metadata: Not showing in Web UI, but attached when checking with API
AnsweredGood Afternoon,
I have a file that I applied metadata on. When I query the file for metadata using the REST call I get metadata back, However when in the Web UI, selecting to view Metadata it says nothing is applied.
Any ideas?
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Hi
Thanks for your post and question!
Is this still happening to you regarding the Metadata now appearing in the Web UI?
This would be something our Box Support team would like to investigate with you and will require specific account information. If so, you should contact Box Support to help you directly. -
Yes, Thank you.
The support guys resolved the issues. Whilst its possible with a Business Account to set metadata using the API, it's not possible to view it in the Web UI. To do that you will require a Business Plus account.
When the account type was changed, it all started to work.
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