Search does not returns some files, but not others.

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5 comments

  • stavros.p

    This has been happening to me as well, and i just upgraded to a higher level account. this is unacceptable. 

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  • cbetta

    Hi all, in general this means the search index is experiencing a delay. We recommend waiting 10 minutes, yet this can sometimes take a bit longer. If you are seeing consistent inconsistencies (yes I just wrote that) then please contact support as they can help re-index your files.

    In the meanwhile, please be aware that we are working on big search improvements at the moment to fix these kind of issues. We've heard your feedback and we're working hard to resolve these issues as soon as possible.

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  • YVBSGArchivist

    Thanks cbetta,

    I still have the same issue. I'll contact support to see if they can index the files.

    YVBSG Archivist

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  • TNesse

    I thought we lost a bunch of files - but it was just a search problem. For example, we have a folder "20181103PicturesFromDockDemoTedNesse" and searches for "Dock", "dock", "demo" returned "no results". The search is set for any file type, any time, with no owner specified. The search originates in the folder containing the folder being sought, and the checkbox to limit to that folder is unchecked.  Any suggestions?

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  • Lukasz Derkowski

    searching in a box is a farce !!! I have file with name plp12345.id on my box. I type in "search":   %lp12345%, box finds nothing!!!!!!!   but when write %plp12345  result is file plp12345.id. Same ituation is using * insted of %. Since forever * (or%) has marked an arbitrary string so abcdlp12345.efghijk matches to *12345*. BUT not in box . What's going on in this goddamn world. The most important function of computerization - searching (after all google.com started on this, 90% of work with the browser starts  'seartch'). But no ..... box does not cover it.

    To sum up. I have to keep my resources in the box. But what if I can't find anything because the search works randomly.

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