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Safari 13, preview is not playing

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2 comments

  • dandennhardt

    Hi @Parkside - is this in the web preview using the Box web application (*.box.com) or are you using a developer tool like the Preview SDK? If the latter, can you please specify the particular tool and version you're using?

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  • Parkside

    Hi @dandennhardt,
    thank you for the reply. The cause was that we had an older Preview SDK version. An update to the latest one fixed the issue.

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