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Offline Files (original, not preview) Location on Android

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Box User

Hello, anyone knows where is the location of the offline files on Android? I know it's in the Internal Storage as I see my free space dropping but when I search for the file name using a file explorer app it cannot be found. Please help.

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3 comments

Date Votes
  • Official comment
    France
    • Edited

    Hi there, 

    Welcome to the Box Community!

    This is expected. Offline files are inside the Box app's private internal storage so users should not be able to access these files with any other apps beside the Box app itself. 

    Thanks for your question and let us know how else we can help!

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  • Jonathan Tompkins
    • Edited

    Hi,

    How can I use the search in Box to find these files when I'm offline? I've made a file available for offline but when I'm offline the Box search doesn't work and I can't find then in an Android file manager. Is there a way around this, apart from by searching through my folder structure?

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  • Ignacio Cobos

    What's the point in a folder whose files can't be accessed by any app except the folder manager? It's as stupid as if you couldn't access the files of a Windows folder except with the Windows Explorer. This policy defeats the whole purpose of Box. Are you forcing us out to move to Dropbox? 

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