Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

BOX configuration with an Alias as Email ID for Collaboration

Answered
Follow
New post
Raghavendraprasad Bhat

Hi Team,

I have created a BOX app in my environment which has access to only the service account and to manipulate the files and folders in that account only (which I understand from documentation that the access to those files/folders can only be carried out through APIs)

 

I need to collaborate and share files with my team so that the files generated /uploaded/downloaded needs to be viewed by the other collaborators.

 

I am searching for the BOX App email alias - how can I get it or how can it be configured - can someone help me out?

 

Thanks in advance.

0

Comments

1 comment

Date Votes
  • Official comment
    Kourtney

    Hello Raghavendraprasad, 

    If I've understood correctly, you're looking for the email address for service account of a JWT application. This account is auto-generated as soon as the application is authorized within the admin console. 

    There are a few ways to get this email address.

    • via the UI: navigate to admin console > content manager (business + and above customers only) > search for the app name > right click to "login with this account" > click the circle in the right hand corner for account settings in the drop down > you'll see it listed in the "login and email addresses" section of the account tab 
    • via the API: using a token associated with this user (default token used for JWT applications) make a call to the get current user information endpoint 

     

    Best, 

    Kourtney

    Comment actions Permalink

Please sign in to leave a comment.