Is there a way to change managed users to external users?

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Christa Sanchez

• October 26, 2020 19:38

I shared a link to our content to some of my co-workers and it took all of our licenses, I wanted them to be external users. 1.) How do I create external users and/or have them set up that way, and 2.) Is there a way to change managed users to external users?

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  France

  • October 26, 2020 22:14

  Hi Christa,

  Welcome to the Box Community!

  Have you checked out this article: https://support.box.com/hc/en-us/articles/360043695374-I-Have-More-Users-Than-Seats-Error

  This may be relevant to your problem with the next steps you need to take.

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  USER1

  • August 24, 2021 03:22

  France, the link is about adding more seats. do you know how to change the managed user become external user?

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  Angela Haun

  • December 07, 2021 23:47

  I also want to know how to change managed users to external users.

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  Lisa Smith

  • February 15, 2022 19:55

  I also wish to find this out

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