Missing cloud storage
I set up My box cloud storage I have not used it for anything There is nothing in the trash And add my free 10gbs. 652mb is already used up? My cloud is empty so how is this possible
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Hi Jim,
Welcome to the Box Community!
Have you checked out this related article here, this may be related to the issue you encounter?
The next step will require you to contact Box Support to help you directly and reset your storage count.
I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details.
Thanks for your patience!
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