Confirmation off new email adress fails
Hello, I wanted to change my e-mail address as a consequence a confirmation mail was sent to my new address.When clicking on the confirmation link : https://support.box.com/verification/email/aBiK0u6AXFKK6UiswSa5AfvyzA70szgU?make_primary=true I have to provide a password, what I did too but when I confirm the password Firefox issues the here after French error message that basically says it can't open the page because to protect our security box sendesk.com doesn't allo Firefox to display the page if it is integrated by another site.
As a conclusion I can't confirm my new E-mail address. What can I do to proceed
I than you in advance for your reply
Best regards
Rsatos
****The french error message.****
Firefox ne peut pas ouvrir cette page
Pour protéger votre sécurité, box.zendesk.com ne permettra pas à Firefox d’afficher la page si celle-ci est intégrée par un autre site. Pour voir cette page, vous devez l’ouvrir dans une nouvelle fenêtre.
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Hi there,
Welcome to the Box Community!
We'd like to confirm if you are still having trouble confirming your account?
If the issue persists, we have some tips that may help:
- Can you try to clear cache and cookies for your browser. Here is an article that walks through how to do this on the different browsers that Box supports?
- Try logging in to your Box Account using different browsers and see if it makes any difference.
- Try logging in to Box with add-ons or extensions disabled on your browser/s
If you continue experience this problem, you may reach out to our product support team by clicking on the “Contact Support” link just above this page.
Best,
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