Notifications sent to me (owner) come from email of former consultant--
Cannot find option to change email notification of new uploads, downloads, sidewinders (oops not that) -- Currently sent via email of guy we fired. How do I correct that? Thank you
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Hi there,
Welcome to the Box Community!
Email notifications can also be adjusted at enterprise-wide, account-wide, and folder specific levels:
- Enterprise-wide email notifications: When email notifications are applied in the "Admin Console", it will be the default for all newly created end users until the end user adjusts their settings.
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Account-wide email notifications: When email notifications are applied in the "Account Settings", it will be the default notification setting for all newly created folders in the account OR for folders that are set to "Use my default notification settings".
- User may go to your Account Settings> Notifications tab and select notifications to receive for certain actions such as uploads, delete etc.
- End users in a Box instance can have different account wide settings by manually adjusting their email notification settings.
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Folder specific level email notifications: When email notifications are applied in the "Folder Settings", it will be the default email notifications for all files in the folder and subfolders. Please note that you cannot trigger email notifications to yourself for actions you triggered.
- Different users collaborating in a folder can set their own specific Folder level email notifications (if allowed by the folder owner).
Users that are part of a collaborative folder would have the option to manage their own notifications for certain action or activity conducted by their collaborator, basically, you can change this on your end and choose the type of notification you want to receive or disable to stop getting emails from your collaborators. For more details, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#emailnotifications
Let me know if you have any question and I will do my best to help!
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