Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • Official comment
    Kourtney

    Hey Juan, 

    A 404 would not be a larger, widespread issue, as this error indicates that the user associated with your token does not own/collaborate on the content you're trying to download. I recommend making a call to the get current user endpoint to verify the user for your token. 

     

    Best, 

    Kourtney 

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