Unable to access link

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  • France

    Hi Thomas, 

    Welcome to the Box Community!

    It sounds like this is an issue with the Shared link access type you set on the link you shared to the other person. You can share link to others (even those who doesn't have a Box account so no need to login) as long as you set the link access to "People with the link".

    If you choose any of the other two, which are "Invited people only" or "People in your Company", the person will be required to login to Box (or sign up if they have not created a Box account in the past).

    If you want to share the link to someone who has not used Box before, you can just change the access type to "People with the link". Please take a look at this article for details: https://support.box.com/hc/en-us/articles/360043697094-Creating-Shared-Links 


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  • Vivek Kumar Yadav

    Unable to open Industry Jumpstart course


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