Windows applications becoming unresponsive if interacting with unsynced files
Windows Explorer and various other applications (e.g. VLC, Adobe Premiere Pro) all become unresponsive if trying to load/use Box files which are not synced offline. Responsiveness is always restored eventually when the file is downloaded, but this can take a while for large files.
Just wanted to check if this is expected behaviour, as it is quite disruptive...
-
Hi Yuli,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.Thanks for your patience!Best,
Please sign in to leave a comment.
Comments
1 comment