Welcome to the new Box Support website. Check out all the details here on what’s changed.

How can I help other's account's forcibly remove? or where should I ask?

New post

Comments

2 comments

  • France

    Hi Takumi, 

    Welcome to the Box Community!

    This will require our Box Support team to work directly with your client who registered an account as this may require specific account information to resolve.

    Please have the concerned user submit a support ticket here and one of your support teammates will reach out to them to help address the issue.

    Best,

    0
    Comment actions Permalink
  • TAKUMI TAGASHIRA

    Hi France,

    Thank you for your answer.

    Her registration has not completed yet, so she couldn't submit a ticket.

    However, I found the desk of my organization.

    It seems that I can proceed survey .

    Best,

    0
    Comment actions Permalink

Please sign in to leave a comment.