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Using BOX on Ipad Mini (5thG -newest one): Can't see Comments & Can't Open Doc to edit

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  • France

    Hi Jeannette, 

    Welcome to the Box Community!

    To be able to edit your Box files in your iPad, you would need an editing application that supports Box.

    "Documents To Go" is an all-in-one iPhone editing application with support for Microsoft® Word, Excel & PowerPoint, PDF, Apple iWork and other files. It offers most of the features you are accustomed to in desktop editing software, plus it allows you to load and save files directly to and from Box. Check out this article for more details about this integration: https://support.box.com/hc/en-us/articles/360044192293-Editing-Office-Documents-in-Documents-To-Go 

    About the issue you encounter editing Box files via your Android device, this would be something out support team would like to investigate and may request specific account information. Can you submit a ticket for this issue to this page so the team can help you investigate: https://support.box.com/hc/en-us/requests/new 

    Best,

     

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