Collaborator added to an app is not showing

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Vowel

• July 13, 2021 15:43

Hi,

I added a collaborator to a box app that I had created but the collaborator is not showing up in the app's user page under 'Collaborators'

 

However, the app does show up in the collaborator's account but none of it's contents (documents) are showing up in the collaborator's account.

 

Any help is appreciated. Thank you!

 

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• Official comment

  

  Alex Novotny

  • July 14, 2021 20:05

  Hi!

  Can you confirm the steps taken to add a collaborator to the Box application? Some screenshots would be great too! 

  Also, where is the collaborator seeing the app in their account? 

  Thanks, 

  Alex, Box Developer Advocate

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