Box Desktop App for Mac Connected to Wrong Account

I am an employee at a university where I used to be a student. I still have my student Box account, but I also have an employee Box account. My Mac desktop Box app still shows the files from my student account, but I want it to show the files from my employee account instead. Alternatively, I would like to be able to access the two accounts separately from my desktop (I do not want to commingle files). The problem is I cannot figure out how to get the Box desktop app to connect to my employee account instead of my student account. I am logged on to the employee Box account online. I have logged in and out of my online Box account multiple times, and I have deleted and re-downloaded/reinstalled the Box desktop app multiple times. No matter what I do, the desktop app stubbornly remains connected to my student account, not my employee account. Any suggestions?

France

September 22, 2021 18:40

Hi Alex,

Welcome to the Box Community!

There is currently no way to login on two Box accounts on one Box Drive client in a computer nor there is an option to switch between multiple accounts. You would need to logout and then login to Box Drive if you need to use a different Box account.

Please take a look at this article on how to logout of Box Drive from your computer and then re-login using your employee Box.

Thanks for your post and let us know how else we can help!

Best,

Moldauer, Alex

September 22, 2021 19:05

That did the trick. Thank you, France!

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