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What is the different from create users and collaborate with outer users?

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  • France

    Hi there, 

    Welcome to the Box Community!

    Users that Box Admins create in the Admin console are referred to as Internal or Managed users. These users are generally people within your organization. Admins are able to manage these users and their default settings in the admin console.

    External users  on the other hand are generally people you collaborate with outside the organization who are part of another Box account or have separate personal accounts. 

    If you have a Business Plus or Enterprise account, seats refer to Internal/ Managed users only and you have unlimited external collaborators

    You can learn more about the differences between internal and external users, as well as how to add each, here.

    Thanks for you participation in the forum and let us know how else we can help!

    Best,

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  • 羽田野 朔

    Hi.
    Thank you for your kind reply.
    I'm still wondering why we need multiple owners.
    If we have owner users minimum and invite other users(who are admin) as co-owner collaborator,
    there is almost no difference between all users are owner and minimum owner and co-owners.

    I know there are little bit differences like root folders cannot be deleted by co-owners etc.
    However, if owner create one folder at the top, and give the co-owner authority 
    of that folder to the co-owners(and every activity will be done in that one folder),
    it is the same one as everyone is owner.

    Why do we have to have owners more than minimum?

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