Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • France

    Hi there, 

    Welcome to the Box Community and thanks for posting!

    Do you see any sort of error message when you try to access these files? If yes, can you share an screenshot so we can take a look?

    I'll wait for your response and please let me know if you have questions.

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