Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • France

    Hi there, 

    Welcome to the Box Community!

    Please be advised that Box Sync works only if you're operating it on a client PC, and not on an RDS/Terminal Services server.

    To learn more about using Box of Virtual environment, please take a look at this article: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments 

    Thanks for posting and let us know how else we can help!

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  • 近江 本部

    "Box Sync" is supposed to be used on the client PC. On top of that, I would like to know if one user is allowed to use on multiple terminals.

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