RED Dot unable to resolve?

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Calvin Woosnam

• December 22, 2021 20:25

I have multiple RED dots and recently since upgrading to BOX Drive and then switching back to BOX Sync these Dots appear.  I have restarted and even moved the  files but cannot get rid of or Resolve the RED dots

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  France

  • December 23, 2021 18:51

  Hi Calvin, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Please check your email for details and updates.

   

  Thanks for your patience!

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