Cancel order
I placed an order in error yesterday. Today I was charged the full amount. I tried calling support immediately and they would not help. Please cancel my order and issue full refund.
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Hi Brian,
Welcome to the Box Community!This would be something our Billing team can look into and may require specific account information. And as I have checked, it seems you already have an open ticket for this issue with. Please continue working with Billing on this and check your email for updates.Thanks for your patience and please comeback and let us know how it goes.
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