How to recover from this statu?

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基盤C 耐火・難燃G 長谷川寛太

• January 20, 2022 08:48

I can not access my Box Note .

It says "

申し訳ありません。このメモのコンテンツに問題があります。

Boxのカスタマーサクセスまでお問い合わせください。"in Japanese.

This means" I’ｍ sorry, This memo contents have problem, Please access BOX servise.

What should I do?

 

1

• 

  France

  • January 20, 2022 19:30

  Hi Kanta, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a ticket so that an agent can work directly with you on looking into this. 

   

  Please check your email for details and updates

   

  We appreciate your patience and participation in the forum!

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