I can't save to Box

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Victoria Sutcliffe

• May 10, 2022 13:46

Hello, 

When I try to save a document my folders in Box sync do not appear? 

Can you help please?

Thanks

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• 

  France

  • May 10, 2022 21:46
  • Edited

  Hi Victoria, 

  Welcome to the Box Community!

   

  This is something our Product Support team can investigate with you so I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Kindly check your email for details and updates. Thanks for reaching out and please let us know how it went with support!

   

  Regards,

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