I want to reduce the license

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林健太郎

• May 11, 2022 04:19

I want to reduce the license 

9 license  ⇒ 3 license 

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• Official comment

  

  France

  • May 11, 2022 20:19

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  If you wish to reduce the number of your current purchased seats (licenses) from your subscription, kindly have your Box administrator submit a request to cancel@box.com.

  Please include the total number of seats you would like to continue purchasing in your email. We have a minimum purchase of 3 seats per account.

  Thanks for posting and let us know if you have any questions!

  Regards,

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• 

  Richard Erdmann

  • March 02, 2023 01:01

  Somehow I ended up with an account that costs $151.86 per month and there are only two users and I am the only one who uses it with any regularity so how do I get the account back down to about $20 a month, which is what is was I think

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  Richard Erdmann

  • March 02, 2023 01:02

  I think that I have the wrong account type, can I fix that?

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