Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • France

    Hi George, 

    Welcome to the Box Community, I'm happy to help!

    Did you receive an invitation to collaborate in those contents or did you receive a Shared link? To know the different between collaboration and using shared link, please take a look at this article.

    Also, do you mind sharing a screenshot of your workflow when trying to access the shared items and what you see on your end.

    Looking forward to hear from you!

    Regards, 

     

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  • Erin Cantu

    This is the message I receive when trying to log into box to view a shared link from a colleague.

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