Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • France

    Hi Philip, 

    Welcome to the Box Community, I'm happy to help!

    I've ran the script that will recount all of the files and how much storage is being used in your account, you should now see the correct storage size available in your Box.

    Feel free to write back in if you have any questions for me!

    Best regards,

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  • Binary Creed

    Hi

    Still have the same problem!! just uploaded 1,5 gig  of data and the box is showing as 9,8 gig  full again!!

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